


Uncover the intersections of identity and international travel. Learn how gender identity shapes travel experiences and gain advice for tour operators, through a trans lens.
April showers bring thoughts of summer, holidays and travel. I also think about border control and airport security and the heightened challenges trans people undergo, trying to get to their destination, dignity in tact.
Deep purple crocus flowers are poking through the earth on my street’s northern end, sparking thoughts of summer adventures. It reminds me of a travel episode we recorded for Hey, Cis! with Emma Stanley (She/Her) last Spring. Reflecting on this from the lens of inclusion, equity, and belonging, I hope it expands your awareness of biases, illuminates the intersections of identity, and offers insight into how gender identity influences travel experiences.
Embarking on a journey holds different meanings for different individuals. For many, it’s an exhilarating adventure filled with the promise of discovery. For many of us, international travel can also feel stressful.
- Will I make my connector flight?
- Will my luggage land, where I land?
- Will the person beside me on the 13-hour flight be a ‘space invader,’ snore, or worse – both?
Emma’s story takes the above travel worries to the next level, and she’s not alone. While travel promises new cultures, cuisines, and landscapes, it can also present hurdles for LGBTQ2+ tourists, with uncertainties and apprehension overshadowing the excitement.

“Yeah, traveling while queer can be a
challenge. And traveling while your body and identity
don’t match your paperwork is terrifying at times.” Emma Stanley
Through Emma’s reflections as a seasoned traveler, we catch a glimpse of the unique type of turbulence and realities faced by trans individuals when journeying through borders and checkpoints; and we offer up some recommendations for a more inclusive tourism industry.
The Turbulent Truth of Traveling While Trans
Emma’s journey began in 2009, marked by years of exploration across different corners of the globe. However, having transitioned in the Middle East, accessing legal documentation updates, such as a name and gender marker change, created a distressing turn-of-events, when she found herself in Thailand, confronted with the complexities of border crossings and identity verification.
“I have been unable to change my paperwork until a few months ago, and so I was traveling again with a body and an identity that didn’t match my official identification. So when I go to airports, I have a really specific set of clothes and mannerisms that I project.”
The situation began when a border control officer raised doubts about the authenticity of her identity documents. Despite her efforts to align her appearance with her official paperwork, like tucking her hair up int a hat and dressing androgynously, she encountered significant challenges. The looming fear of accusations of a federal offence added to her distress as she navigated through the predicament.
Reflecting on her encounters with identity verification technology at airport checkpoints, Emma delves into the evolution of these systems over time. From initial concerns regarding privacy and accuracy to more recent strides in inclusivity, she explores the impact of gender-specific body scanners and stresses the importance of accommodating diverse travelers.
Emma’s ordeal underscores a systemic flaw in documentation policies that inadequately cater to trans individuals and the biases associated around gender expression being indicative of gender identity. Hear Emma’s own observations here. Despite her privilege in other aspects of life, she faced insurmountable hurdles due to discrepancies between her official documents and her gender presentation.
This experience underscores the pressing need for reforms in documentation procedures to ensure the safety and dignity of transgender travelers. Emma’s story illuminates the considerable risks and vulnerabilities trans people face when navigating border crossings worldwide. Recognizing these challenges as a cis person can help us to foster greater understanding and empathy towards the trans community during international travel.
Going the ‘extra mile’ for LGBTQ2+ Tourists and being Travel and Tourism operators who lead in their industry
Did you know there are approximately 67 countries on the ‘no-go’ list for 2LGBTQ+ people? The discussion broadens to encompass LGBTQ+ travel advisories and the differing safety levels for queer individuals across various regions worldwide. From Canada’s relatively favorable standing to the stark cautions issued for nations like Nigeria and Saudi Arabia, Emma and her peers delve into the significance of conducting thorough research and comprehending the legal and cultural milieu of potential travel destinations.
Emma’s reflections provide valuable considerations for tourism and hospitality professionals in recognizing the importance of going the ‘extra mile’ in being welcoming and providing inclusive experiences and spaces that promote a sense of belonging. Recognizing how sometimes simply getting to the destination can be nerve rattling and negatively impact a tourists experience, will help you better prepare to be inclusive leaders in travel and tourism.
Tourism operators play a huge role in creating a welcoming environment for 2LGBTQ+ tourists. Isaac and Emma offer practical recommendations, such as asking open-ended questions, respecting individual preferences, and fostering a culture of inclusivity from the top down.
Towards a More Inclusive Future
As LGBTQ2+ tourism continues to grow, so too does the need for greater awareness and advocacy within the travel industry. By listening to the voices of LGBTQ2+ travelers, implementing inclusive policies, and prioritizing diversity and inclusion, tourism operators can create a more welcoming and rewarding experience for all.
“You can help people research and know how safe you are before they even have to step in your door…or step onto the premises.”
Cyn Sweeney (Listen from this time in episode: 32:48 Hey, Cis S2:E29)
Tune-in around the 25 minute mark, when Isaac, Cyn and Emma talk staycations, Air BnB’s and ways to make destinations more welcoming. From naming your bedroom suites, to navigating a flawless check-in experience, knowledge builds comfort and joy for everyone.
LGBTQ2+ travel experiences are shaped by a complex interplay of factors. From airport security procedures to the inclusivity of tourism operators, it’s not easy. Emma’s narrative is a reminder of the importance of building understanding and empathy within the travel sector to create better experiences for all individuals, regardless of their gender identity.
Level-Up: Hospitality and Tourism welcoming of diversity
Looking for more ways to provide welcoming and inclusive services for LGBTQ2+ tourists? Check out the CGLCC rainbow registered accreditation for travel and tourism operators. This accreditation signifies a commitment to LGBTQ2+ inclusion and can be a valuable resource for travelers seeking welcoming and affirming experiences. Learn more about CGLCC and their initiatives here. SGF Inclusion’s Beyond Barriers 4 Inclusion (BB4I) e-Learning courses provide valuable knowledge, and communication skills for professionals looking to level-up!
Happy travels.
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