Simply Good Form Inc

Privacy Policy

Privacy Policy

Last Updated: November 3, 2025

Your privacy is critically important to us. This Privacy Policy explains how Simply Good Form Inc. (“Simply Good Form,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our websites, participate in our programs, join our private communities, or use any products or services we offer (“Services”).

By accessing or using our Services, you agree to this Policy.

Who We Are

Simply Good Form Inc. provides diversity, equity, inclusion, and belonging training, education, coaching, community support, products, and services across Canada and internationally.

This Privacy Policy applies to:

Information We Collect

1. Information You Provide

Examples include:

  • Name, email address, optional profile bio and photo
  • Billing/payment details (processed through secure third-party providers such as Stripe and PayPal)
  • Registration and account information
  • Survey responses, form submissions, and support requests
  • Optional demographic details (when legally permitted)
  • Job applicant information (e.g., resumes, references)

If you opt in to SMS communication, message frequency may vary, standard messaging/data rates may apply, and you may unsubscribe by replying STOP.

2. Automatically Collected Information

We may collect:

  • IP address, browser type, device identifiers
  • Usage analytics, clicks, pages visited, date/time access
  • Approximate location (IP-based)
  • Cookies and similar technologies (Full Cookie Policy here)

This helps us improve performance, security, and accessibility.

3. Information from Third Parties

We may receive information from:

  • Authentication providers (e.g., Google login)
  • Payment processors
  • Email marketing platforms
  • CRM systems

We use this information to provide Services, improve our offerings, and communicate with you.

How We Use Information

We use personal information to:

  • Provide and maintain our Services
  • Process payments, registrations, and orders
  • Authenticate users and prevent fraud
  • Communicate important updates
  • Personalize user experience
  • Improve training content and functionality
  • Comply with legal obligations

We may occasionally send marketing communications. You may opt out at any time.

Legal Basis (GDPR – EU/UK Residents)

We process personal data on the following grounds:

  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Consent (e.g., cookies, marketing)

PIPEDA (Canada) Compliance

We follow the 10 Fair Information Principles:

  1. Accountability
  2. Identifying purposes
  3. Consent
  4. Limiting collection
  5. Limiting use, disclosure, and retention
  6. Accuracy
  7. Safeguards
  8. Openness
  9. Individual access
  10. Challenging compliance

You may request access to, or correction of, personal information. We respond within 30 days unless permitted otherwise by law.

If a security breach could cause significant harm, we will notify the Office of the Privacy Commissioner of Canada (OPC) and affected individuals as required.

Cross-border transfers are protected using contractual and technical safeguards.

Sharing Information

We do not sell personal information.

We may share information:

  • With trusted vendors (hosting, CRM, payments, email)
  • When required by law (court order, subpoena)
  • To protect rights, property, or safety
  • During a business merger or acquisition
  • With your explicit consent
  • As aggregated/anonymized analytics

Vendors must comply with confidentiality and data protection requirements.

Public Information

If you post comments or upload profile images, this content may be visible publicly and indexable by search engines.

Cookies & Tracking

Cookies support:

  • Session functions
  • Preferences
  • Performance analytics

You can disable cookies in your browser, but some features may not function correctly.

Security

We take reasonable measures to protect against unauthorized access, use, alteration, and disclosure. However, no method is entirely risk-free.

We encourage enabling two-factor authentication where offered.

Your Rights

Depending on your jurisdiction, you may:

  • Access your personal data
  • Request correction or deletion
  • Request restrictions or portability
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact connect@simplygoodform.com.

Data Retention

We retain information only as long as needed for:

  • Service delivery
  • Legal requirements
  • Recordkeeping and compliance

Deleted content may temporarily remain in secure backups.

Job applicant records may be retained for statutory reporting requirements.

International Transfers

Your data may be transferred outside your province or country. We use contractual safeguards where required, including Standard Contractual Clauses (EU).

Community Conduct

Within our private communities:

  • Do not share other members’ personal information
  • No screenshots without consent
  • Harassment, bullying, or discrimination may result in removal

Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. Contact us if you believe such information was collected in error.

Embedded Media

Embedded videos, images, files, etc. behave as if you visited the external site. Their privacy policies apply.

Comment Data

We collect:

  • Comment form data
  • IP address
  • Browser user agent

Gravatar profile images may appear publicly.

Changes to This Privacy Policy

We may update this Policy from time to time. Material changes may be communicated via email or platform notice. Continued use constitutes acceptance.

How to Contact Us

Privacy Officer
Simply Good Form Inc.
3312 Isleville Street
Halifax, NS B3K 3Y7, Canada
Email: connect@simplygoodform.com
Phone: 1-877-361-4275

Office of the Privacy Commissioner of Canada: priv.gc.ca

Terms of Service

1. Acceptance

By using our Services, you agree to these Terms. If you do not agree, discontinue use immediately.

2. Use of Services

Users must:

  • Comply with applicable laws
  • Not harass or harm others
  • Not upload malicious software
  • Respect community confidentiality

We may suspend accounts that violate these conditions.

3. Accounts

You are responsible for:

  • Maintaining password confidentiality
  • Activity under your account
  • Promptly reporting unauthorized access

4. Payments & Refunds

Fees are displayed at purchase. Refund policies vary by program and are specified at checkout or in your contract.

5. Intellectual Property

All content (training materials, curriculum, recordings, graphics) is owned by Simply Good Form Inc. or our licensed partners.

Unauthorized reproduction or distribution is prohibited.

6. Community Standards

Members must:

  • Demonstrate respect and inclusion
  • Maintain confidentiality of peer discussions
  • Avoid discriminatory behavior

We reserve the right to remove members violating these expectations.

7. Third-Party Services

Our Services may integrate with third-party platforms. Their terms and privacy policies apply when you interact with them. We do not control their practices.

8. Availability

We may modify or discontinue any feature, program, or event at any time. We are not liable for interruptions due to technical or maintenance reasons.

9. Disclaimer

Our Services provide educational content and guidance. They are not legal, medical, financial, or clinical advice.

10. Limitation of Liability

To the fullest extent permitted by law, Simply Good Form Inc. is not liable for:

  • Lost profits or business interruption
  • Data loss
  • User decisions based on our content

Total liability shall not exceed amounts paid in the previous 12 months.

11. Termination

We may suspend or terminate accounts for:

  • Policy violations
  • Abuse
  • Intellectual property infringement
  • Community harm

Users may request closure at any time.

12. Governing Law

These Terms are governed by the laws of Nova Scotia and applicable Canadian federal law.

13. Disputes

We encourage good-faith resolution. If unresolved, disputes may proceed through provincial jurisdiction.

14. Changes to Terms

We may update these Terms as needed. Continued use indicates acceptance.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Summary

We are committed to:

  • Privacy
  • Safety
  • Equity
  • Transparent data handling
  • Respectful community experiences

Thank you for choosing Simply Good Form Inc.